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Home > Frequently Asked Questions
Frequently Asked Questions
If this is public record, why do I have to pay?
Just because a piece of information is "public record" does NOT mean it is easy to find or access. In fact, most pubic records are extremely hard to locate.
Our company specializes in collecting, sorting, and indexing massive databases of information from around the United States. Sources include county courts, federal databases, and hundreds of various municipality websites.
We've organized these data sources into one convenient, easy-to-use interface that you can browse and search. To get access, click here to become a member. Which countries are included in your databases?
Our service is for U.S. public records only. How many searches do I get to conduct?
For as long as you're a member, you get UNLIMITED* search access in our member interface, which includes over 400 million public records!
* Note: Comprehensive background checks are sold separately. Are there any recurring charges for membership?
Membership payment is a one-time fee only and will not automatically renew. What is your return policy?
If you can't find the record you're looking for, contact our support department and we'll be happy to assist you. If we cannot find the information - or if you're not satisfied with your membership - we will refund your purchase. Your satisfaction is our top priority. How do I change my username or password?
To change your password - or if you've forgotten your login information - follow these instructions:
- Go to the login page
- Enter your email address into the forgot password section
- Click the change password link provided to you in the corresponding email
If you continue to have problems, please contact customer service. How do I extend my membership?
To extend your Public Records Pro membership after expiration, click the "extend membership" link within your account interface. You can extend your membership for an entire year for just one low-time fee. How do I know my purchase is secure?
PublicRecordsPro.com membership is sold by Clickbank, a trusted leader in digital product sales. Clickbank processes tens of thousands of transactions daily.
Your payment information will be protected by 128-bit secure socket layer (SSL) encryption and held strictly confidential. Also, our site is verified daily by Hacker Safe.
How will the charge appear on my bank statement?
The charge will appear from "Clickbank" on your credit card or bank statement. What payment methods do you accept?
Clickbank accepts Visa, Mastercard, American Express, Discover, Diner's Club, JCB, and PayPal.
How do I contact customer service?
To reach a customer service representative, click here. How do I get started?
Click here to join Public Records Pro!
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